At Ribble Valley Houses we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide through forms on our website.
  • Property Details: Information about your property, such as its location, condition, and value.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide our services, including property valuations and offers.
  • To communicate with you regarding your inquiries or transactions.
  • To improve our website and services through analytics and feedback.
  • To comply with legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in delivering our services.
  • Legal Obligations: If required by law, or to protect our rights or the safety of others.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to ensure the safety of your data, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at info@sellyourribblevalleyhomefast.co.uk

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and customize content. You can manage your cookie preferences through your browser settings.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date.